Integration Services and Distribution are essential to the scope of services UDT provides each client. Our solutions encompass management of maintenance contracts, purchasing contracts, purchasing vehicles and product warranties. We help clients derive the greatest value from a product’s or agreement’s lifecycle – heightening utility while controlling costs.
At UDT, Integration Services and Distribution are an essential component of the service we deliver our clients. It’s about delivering value at every step of the relationship – from the sales representative to the product engineer to the service consultant.
For more than a decade, our clients have enjoyed unsurpassed contract management, including maintenance contract, purchasing contracts, purchasing vehicles and product warranties – all of which are essential to deriving the greatest value from a product’s lifecycle.
Our strategy is to add value to volume (V2V). From the public sector, governmental organizations, K-12 and higher education, to the commercial sector across large and dynamic industries, our Managed Service solutions simplify and automate procurement contracts, delivering price-based purchasing vehicle. This drives up utility and drives down price.
Among the services we provide are:
Image ConfigurationUDT can install customer provided image on mobility solutions (desktops, laptops, tablets, etc) at its dedicated Configuration Center in Orlando, Florida. UDT will coordinate and deploy one, several or many images across all platforms. UDT has the flexibility, experience and ability to customize an image solution to fit any customer requirements.
Warehousing/StagingClients with tight warehouse or staging space, or those planning a large equipment deployment can turn to UDT to oversee warehousing and logistics needs. For new equipment orders, UDT will accept delivery, confirm shipping accuracy, inspect equipment and facilitate a just-in-time delivery as required.. For existing equipment removal, UDT can assist in coordinating the de-install of the equipment, assist in the removal of the old units and storage at UDT’s Configuration Center location until equipment must to be shipped back to the client location or any third party location. If requested, UDT can certify DOD wipe the equipment and provide certificate of completion.
Asset Laser EngravingUDT provides state of the art laser engraving for all IT equipment and assets. . UDT Asset Laser Etching includes project coordination of the asset process, procurement and receiving of inventory, unpacking and verifying the bill of materials, generating custom asset design with customer, engraving final approved design to all assets, performing QC and ensure proper engraving details, and re-packing and facilitating delivery to customer.
Network ConfigurationUDT’s certified network technicians make network implementation seamless and efficient. Through coordination of configuration of client equipment and streamlining of the network implementation process prior to delivery, clients can have an updated network up and operational immediately upon delivery – enabling the client to focus on core business needs. Among the services provided under Tier 1 Staging and performed at the UDT Configuration Center, a trained Engineer will configure the router(s) or switch(es), and oversee all project coordination of the staging process. This includes procurement and receiving of inventory; unpacking and verifying the bill of materials; asset Management, including recording of model name, model number and serial number; power-on self test, installation of necessary memory, line cards, and network modules into the chassis; performing a complete functionality check up of the unit and loading the latest or customer designated IOS software version; loading customer provided configuration on switch or router; burn-in for 24 hours with multiple power cycles; RMA any defective components if necessary; and re-packing, label, and shipping per client delivery schedule.
Network InstallationFrom equipment arrival to installation to implementation and training, UDT works closely with clients to ensure network installation is executed according to client specifications and expectations. As part of the process, UDT receives and inventories hardware, equipment and accessories, ensuring all required parts are received and have been configured as specified. Having collaborated with clients on the network specifications, our network technicians install the system, ensure configuration is operating to expectations, implement the proper log-on and credentialing, and test accessibility for resources across the network. From design to deployment, planning to Go Live, process collaboration to network training, UDT is your partner – every step of the way.