| This could be the opportunity you've been waiting for - a great career with a well respected growing business enterprise - UDT. At UDT, we believe you should get more from your career. That's why we've created an energetic, fun, fast-paced working environment. And that's why we've attracted some of the best folks in the industry. So if you're goal-oriented, clear-sighted, and forward-thinking, with a desire to get more out of your career, why not consider UDT? Our generous compensation packages include a competitive salary and a full range of benefits. Plus, we offer excellent opportunities for career advancement and growth. Click on the job titles listed for more information about opportunities available with UDT. UDT is an equal opportunity employer. |
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| Senior Account Manager (K-12, and State & Local Government): |
I. Responsibilities for a Senior Account Manager
To develop and acquire new business in the K-12 and State and Local Government market. Handle escalations and participate directly in complex sales situations to negotiate and/ or resolve disputes and ensure customer satisfaction. Relationship management skills that translate into identifying decision-makers and influencers. Deliver business value to the accounts and build on customer relationships. Manage accounts, including forecasting, quota attainment, sales presentations, short-term, mid-term, and long-term opportunity management. Provide accurate and timely forecasts to sales management. Excellent business acumen. Demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy. Must have experience developing sales strategies, preparing proposals and quotes and presenting networking products. Needs to be a team player. Work with the solutions group in order to identify and develop solutions for the segment. Maintain up to date pipeline for leads / lead statistics and provide forecast of closing business for 30 days, 60 days, and 90 days ongoing. Properly document and manage results of won, lost or pending business. Participate in sales & business development meetings on a scheduled basis.
· Self motivated · A strong professional personality · Results driven · Strong work ethic · Team focused · Ability to manage and influence individuals to obtain maximum results · Highly effective communicator (written & verbal) · Strong negotiation skills · Self-confident, which translates well with customers, partners and colleagues · Flexible and adaptable to change · Able to grasp new concepts and translate ideas into actions · An investigative mind · Lateral thinker
· Minimum 5 - 10 years sales experience; preferably in IT, either at a VAR or OEM · Ability to develop new customers and territory · Strong Communicator, Self motivated, Strong work ethic, Results driven · Ability to manage and influence individuals to obtain maximum results
· Must pass Drug Free Workplace Testing · Must pass Background Check
I. Insurance, Compensation and Other Benefit:
To apply, please send resume to: hr@udtonline.com |
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| Project Manager / Customer Care Coordinator: | Position Description: Project Manager – Focal point to provide the liaison between all resources to ensure complete Compliance of the requirements of the overall customer requirements for Service Delivery. Work with customers to determine project objectives and scope of work through completion. Act as the focal point between Sales, Technical Resources, Management and the Customer and any other resources that are required to plan, design and implement all Specific Project objectives and operational readiness. Assist in all Service Coordination efforts of the Customer Service Center (CSC) which will include, but are not limited to: · Call Handling · Service coordination between all resources · Cost analysis and control for sparing of maintenance contracts, logistics support, invoicing and install planning Act as a team member of the CSC to ensure the consistent delivery of exceptional service to our customers. Assist in the implementation of Call Handling Processes & Procedures. Interface with the Sales Account Managers and ensure strict compliance to agreed contractual commitments. Assist the Sales Team to ensure complete and accurate Statements of Work are implemented and understood. Work with the Finance Team to ensure accurate and timely invoicing for services rendered. Work with customers on all reporting needs and documentation. Organizational Status This position reports directly to the Vice President of Service Delivery Operations for accountability and deliverables.
Responsibilities: The purpose of the Project Manager position is to oversee projects and track activity in order to initiate corrective actions to keep the project on scheduled even when the inevitable or unexpected occurs. This helps maintain realistic goals, update the plans and stay on track. Project control, or tracking, is a feedback loop in which we compare actual results against a plan; assess the impact of any deviations from target dates and costs; and determine corrective actions. Proper control cannot be exerted without this feedback loop. Specific Duties: · Work with customers to determine project objectives and scope · Assemble the Project Team · Supervise the Project Team in all aspects of the project · Build project plans · Schedule and manage project activities and tasks in a software tool · Develop and distribute communications to all project stakeholders · Ensure client satisfaction through quality work · Manage and communicate scope and schedule changes · Agreement of objectives · Minimize conflict · Maximize productivity and profitability (cost control) · Visibility · Satisfy requirements Education/Experience: Bachelors Degree; Project Management Certification and/or prior proven experience in Project Management duties Required Skills: · Ability to contribute within a team-based environment · Knowledge of communication software (Basic DataCom, Basic PC knowledge) · Interpersonal skills: Demonstrated ability to effectively manage customer problem resolution · Strong written and verbal communication skills
To apply, please send resume to: hr@udtonline.com |
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